Quality Policy

Kent Precision Products Ltd Quality Policy

Kent Precision Products Ltd is proud to be ISO 9001:2015 certified for Quality Management, demonstrating our commitment to maintaining and improving quality standards across all our processes and products. Our goal is to consistently provide defect-free products and services that meet our customers' needs, delivered on time and within budget.

Commitment to Quality Management

The Organisation operates a Quality Management System (QMS) that has been rigorously developed to meet the requirements of the ISO 9001:2015 certification, with specific focus on the areas relevant to our scope of certification.

The management is committed to:

• Developing and improving the Quality Management System (QMS) continuously.
• Enhancing the effectiveness of the QMS for better outcomes.
• Increasing customer satisfaction by meeting or exceeding expectations.

Ongoing Commitment to Excellence

Our management team is dedicated to:

• Determining and fulfilling customer needs and expectations to ensure consistent customer satisfaction.
• Communicating the importance of meeting customer needs, statutory, and regulatory requirements throughout the organisation.
• Establishing and reviewing Quality Objectives at relevant functions, levels, and processes, in line with our QMS.
• Conducting Management Reviews to evaluate the effectiveness of the QMS, and to assess the results of Internal Audits for continual improvement.
• Ensuring the availability of necessary resources to support our quality goals.

Employee Engagement

We believe that all personnel play a vital role in the implementation and maintenance of the Quality Policy. As such, we ensure that everyone in the organisation is aware of the requirements of the Quality Policy and adheres to the guidelines outlined in our Quality Management System.

We continuously monitor our quality performance and take action to implement improvements whenever necessary to achieve the highest standards.

Policy Review

This Quality Policy is regularly reviewed to ensure its relevance and effectiveness. Copies of the Quality Policy, the scope of our certification, and our ISO 9001 certificate are available to all employees and relevant stakeholders.

You can download a copy of the policy, scope, and ISO9001 certificate